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Executive Director of Operations

2 months ago

Sydney, New South Wales, Australia Mulpha Full time

The Opportunity

Executive Director of Operations – Hunter Valley

About Us:

At Mulpha, we pride ourselves on creating an exceptional wine and hospitality experience that celebrates the rich heritage and vibrant future of our region. Our winery offers stunning vineyard views, award-winning wines, and a commitment to excellence. We are now seeking a dynamic and experienced Executive Director of Operations to lead our team and drive our vision forward.

The Role:

As the Executive Director of Operations of Mulpha's Hunter Valley Operations, you will be entrusted with the overall financial health and strategic growth of our winery and its associated venue. The portfolio includes: Bimbadgen Estate, Emma's cottage, Alter wines, Emma's function venue, A Day on the Green, Palmers Lane functions and our boutique hotel, The Lane Retreat.

To be successful in this role, you will have a proven history in driving profitability, optimising operational efficiency, and guiding businesses towards sustained success and excellence.

Key Responsibilities:

  • Leadership: Provide strategic direction and inspire a high-performing team across multiple departments.
  • Operations Management: Oversee daily operations of the winery, food and beverage outlets, wedding venue, and boutique hotel, ensuring efficiency and quality.
  • Financial Management: Develop and manage budgets, forecasts, and financial plans for all areas of the business.
  • Sales & Marketing: Drive sales growth through innovative marketing strategies and strong customer relationships.
  • Guest Experience: Ensure an exceptional guest experience across all touchpoints, from dining to lodging to events.
  • Compliance: Ensure all operations comply with industry regulations and standards.
  • Sustainability: Promote and implement sustainable practices throughout the winery and hospitality operations.

Qualifications:

  • Proven experience as a General Manager or similar executive role in the Hotel or Hospitality industry.
  • Strong understanding of food and beverage and hotel management, with experience in regional operations or winery operations highly desirable.
  • Excellent leadership and organisational skills.
  • Outstanding communication and interpersonal abilities.
  • A passion for wine, food, and luxury hospitality.
  • Relevant tertiary qualifications in Business, Hospitality Management, Hotel Management, or a related field.

What We Offer:

  • Competitive salary and performance-based incentives.
  • The opportunity to lead a prestigious and innovative winery and hospitality group.
  • A collaborative and supportive work environment.
  • Generous wine and dining discounts.
  • Hotel and Dining Discounts
  • Birthday Leave
  • Lifestyle Platform with 400+ retailer discounts
  • Salary Sacrificing/Financial Education and benefits
  • Career Progression/Mulpha Academy/Study Assistance
  • Wellbeing Hub/Healthcare Discounts/Employee Assistance Program

About Mulpha

Mulpha is one of Australia's most experienced real estate and hospitality investors, with highly specialised operational management and development capability. The Group has an extensive portfolio of real estate, property development, hospitality, education, and private equity assets, and invests in some of the fastest growing and most vibrant economies including Australia, New Zealand, the UK and Malaysia.