Customer Complaints Specialist

7 days ago

Sydney, New South Wales, Australia beBeeComplaint Full time $90,000 - $120,000

Pharmacovigilance Role

Develop your skills in pharmacovigilance with a unique opportunity to manage customer/patient complaint processes and relevant reporting activities.

Key Responsibilities:

  • Assist in responding to patients and customers enquiries and handling product complaints.
  • Manage complaint processes and associated reporting/data entry activities.
  • Contribute to documentation management, SOP review, and investigational work.

Requirements:

A scientific degree and 1-2 years of experience in complaint handling are required. Excellent communication skills and the ability to manage competing deadlines and priorities are essential.

Previous experience in pharmaceutical sectors and/or quality assurance is highly regarded.

  • Customer Complaints Resolution Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeResolution Full time $90,000 - $120,000

    Job Title: Customer Complaints Resolution SpecialistThe Customer Complaints Resolution Specialist plays a pivotal role in ensuring customer satisfaction and loyalty by effectively managing and resolving customer complaints in a timely and professional manner.This position requires excellent communication and interpersonal skills to build strong relationships...

  • Customer Complaint Resolution Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeResolution Full time $86,526 - $99,045

    Job Title:Customer Complaint Resolution SpecialistAbout the OpportunityWe are seeking a highly skilled Customer Complaint Resolution Specialist to join our team.Key Responsibilities:Provide exceptional customer service and resolve complaints in a timely and professional manner.Assess and investigate complaints, identifying root causes and implementing...

  • Customer Complaints Resolution Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeCompliance Full time $100,000 - $130,000

    Job Title: Customer Complaints Resolution SpecialistJob Description:The ideal candidate will possess a strong understanding of regulatory requirements and have experience in complaint handling, risk & compliance, or similar roles preferably in financial services or fintech. They will be responsible for managing and resolving customer complaints within the...

  • Customer Complaint Resolution Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeComplaint Full time $90,000 - $120,000

    Job SummaryWe are seeking a highly skilled Customer Complaint Resolution Specialist to join our team. This role requires expertise in managing and resolving customer complaints in a fair, diligent, and compliant manner.Key ResponsibilitiesManage the end-to-end lifecycle of customer complaints, ensuring timelines and documentation standards are met.Provide...

  • Complaints Specialist

    1 week ago

    Sydney, New South Wales, Australia Moomoo Inc. Full time

    About Moomoo AUMoomoo AU is a leading CHESS-sponsored share trading platform, making investing accessible and transparent for all Australians.Our commitment to integrity, efficiency, and customer-first service is underpinned by robust compliance and complaint handling practices.Role OverviewAs a Complaints Specialist, your primary responsibility will be to...

  • Customer Complaints Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeComplaints Full time $86,100 - $117,150

    Job OverviewWe are seeking a skilled professional to investigate, resolve and provide high-quality responses to escalated customer complaints within set timeframes.The successful candidate will be responsible for achieving organisational, client and team targets while ensuring standards are maintained.This role identifies systemic and material issues...

  • Complaints Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Moomoo Inc. Full time

    About Moomoo AUMoomoo AU is a leading CHESS-sponsored share trading platform, making investing accessible and transparent for all Australians. Our commitment to integrity, efficiency, and customer-first service is underpinned by robust compliance and complaint handling practices.Role OverviewAs a Complaints Specialist, your primary responsibility will be to...

  • Complaint Resolution Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeSpecialist Full time $120,000 - $180,000

    Job Overview:We are seeking a skilled Complaint Resolution Specialist to join our organization. This role will lead a team of specialists accountable for delivering high-performance, patient-centred complaints resolution.The ideal candidate will have minimum 3-5 years of experience in a complaints resolution, customer service, or case management role, with...

  • Complaints And Customer Resolution Analyst

    4 days ago

    Sydney, New South Wales, Australia Combined Insurance Full time

    **Your Role**The Complaints & Customer Resolution Analyst will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. This will involve communicating with both internal and external stakeholders. They will also assist with activities including the...

  • Customer Complaint Resolutions

    2 weeks ago

    Sydney, New South Wales, Australia beBeeDispute Full time $90,000 - $120,000

    Consumer Resolution SpecialistThis role is responsible for managing and resolving escalated customer complaints, focusing on legal matters.Key ResponsibilitiesAssess and manage customer complaints involving legal escalation.Provide clear, legally sound recommendations for resolution.Communicate with customers, their representatives, and other stakeholders...