Customer Dispute Resolution Expert
2 days ago
Chubb Insurance Australia Limited offers a challenging and rewarding role for a skilled Customer Dispute Resolution Expert. As part of our team, you will play a critical role in ensuring customer satisfaction by effectively resolving disputes and complaints.
The ideal candidate will have a strong understanding of Australian Insurance Laws, the General Insurance Code of Practice, Fair Insurance Code, AFCA regulations, and relevant legislative frameworks. They will be able to analyze complex situations, identify key issues, and develop effective solutions to resolve disputes.
This is an excellent opportunity for a motivated individual who is passionate about delivering exceptional customer service. You will work closely with internal stakeholders, including underwriting, claims, legal, and other teams, to gather necessary information and provide timely resolutions.
We offer a competitive salary package, estimated at around $120,000 - $150,000 per annum, depending on experience. Our benefits include a flexible working approach, education assistance, dress for your day every Friday, promotion of health and wellbeing, and the option to enrol into the Chubb Limited discounted stock purchasing scheme.
If you are a results-driven professional with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity. Please note that this is a challenging role that requires a high level of autonomy and attention to detail.
-
Dispute Resolution Specialist
2 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeInsurance dispute resolution specialist sought by Chubb Insurance Australia Limited to manage complaints and disputes regarding retail and wholesale policies for Australia and New Zealand.About the RoleThis role involves assisting in the investigation and resolution of internal and external customer complaints and disputes, collaborating with internal...
-
Complaints Resolution Specialist
1 week ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeSeeking a highly skilled Complaints Resolution Specialist to join our team at Chubb Insurance Australia Limited.About the RoleWe are looking for an experienced professional to assist in the investigation and resolution of internal and external customer complaints and disputes regarding retail and wholesale policies for Australia and New Zealand.Main...
-
Insurance Claims Resolution Specialist
3 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeJob OverviewChubb Insurance Australia Limited seeks a highly skilled and experienced professional to join our team as a Claims Resolution Specialist. This role is responsible for investigating and resolving customer complaints and disputes related to retail and wholesale policies in Australia and New Zealand.Key ResponsibilitiesManage a variety of matters...
-
Senior Complaints Resolution Specialist
3 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time/strong>Role Summary/strong:Chubb Insurance Australia Limited seeks a dedicated and experienced Complaints and Dispute Resolution professional to assist in the investigation and resolution of internal and external customer complaints and disputes regarding retail and wholesale policies for Australia and New Zealand./strong>Key Responsibilities/strongManage a...
-
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeCompany Overview: Chubb Insurance Australia Limited is a world-leading insurance provider with operations in 54 countries and territories. Our company assesses, assumes, and manages risk with insight and discipline, servicing and paying claims fairly and promptly.Job Title: Senior Complaints and Customer Resolution AnalystAbout the Role:We are seeking an...
-
Senior Complaints Specialist
4 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeJob DescriptionChubb Insurance Australia Limited is a leading provider of commercial and personal property and casualty insurance. We are seeking an experienced Senior Complaints Specialist to join our team in Australia and New Zealand.Your RoleAs a Senior Complaints Specialist, you will be responsible for investigating and resolving internal and external...
-
Insurance Dispute Resolution Specialist
2 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeAbout Chubb Insurance Australia LimitedChubb is a renowned global insurance company with operations in 54 countries and territories. As an underwriting leader, we assess, assume, and manage risk with expertise and discipline. Our commitment to fairness and promptness sets us apart.We pride ourselves on diversity and inclusivity, fostering a workplace that...
-
Customer Support Expert
2 weeks ago
North Ryde, New South Wales, Australia Future You Full timeJob OverviewWe are seeking an exceptional Customer Support Expert to join our team at Future You. As a key member of our client support team, you will be responsible for delivering top-notch customer service and ensuring seamless communication with clients.
-
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeChubb Insurance Australia Limited is a world-renowned leader in insurance with operations in 54 countries. As an underwriting company, we assess, manage, and mitigate risk with expertise and discipline. Our comprehensive product offerings, extensive distribution network, exceptional financial strength, and local presence globally make us a trusted partner...
-
Customer Experience Expert
1 week ago
North Ryde, New South Wales, Australia Aesop Full timeRole OverviewWe are seeking an exceptional Customer Experience Expert to join our team at Aesop, a global retail organisation dedicated to providing inspiring and inclusive environments for our employees.Key ResponsibilitiesTo embody our desire to engage, listen, and guide customers to products that meet their needs.To welcome customers into our spaces and...
-
Customer Service Manager
2 weeks ago
North Ryde, New South Wales, Australia Frontline Recruitment Full timeCompany Overview:Our client is a leading provider of high-quality tools and equipment for professionals and DIY enthusiasts alike. They offer an extensive range of trusted brands, backed by expert advice and exceptional customer service.The company has a growing footprint in the industry and is passionate about helping customers find the right tools for...
-
Senior Manager Customer Deal Desk Expert
4 weeks ago
North Ryde, New South Wales, Australia Cerner Full timeAbout the RoleAs a Senior Manager Customer Deal Desk at Oracle, you will lead a team of Customer Deal Desk Managers in the end-to-end contracting process for the largest and most complex deals in the region. Your commercial and contractual expertise, along with knowledge of Oracle policies and processes, will be crucial in placing these deals in the best...
-
Financial Collections Specialist
2 weeks ago
North Ryde, New South Wales, Australia People2People Full timeFinancial Collections SpecialistAre you ready to take your finance skills to the next level in a dynamic and growing organization? Our client is seeking a highly organized and detail-focused Financial Collections Specialist to join their team.About the Role:Negotiate repayment arrangements with customers, ensuring timely resolution of outstanding...
-
Customer Support Professional
1 week ago
North Ryde, New South Wales, Australia Pronto Software Full timeAbout the Role">Pronto Software is seeking a skilled Customer Support Professional to join our team in North Ryde, NSW. As an ERP expert, you will be responsible for providing first and second level support services to our customers primarily through email and telephone, but also at the customer site.Your problem-solving skills and experience in ERP modules...
-
Building Compliance Officer
1 month ago
North Ryde, New South Wales, Australia City of Ryde Full timeAbout the RoleWe are seeking a highly skilled Building Compliance Officer to join our team at City of Ryde. As a key member of our Building Compliance team, you will be responsible for ensuring compliance with building standards and legislation across the city.Key ResponsibilitiesInvestigate and follow up compliance issues, including issuing Development...
-
Cash Recovery Specialist
2 weeks ago
North Ryde, New South Wales, Australia People2People Full timeAbout the RoleWe are seeking a skilled and proactive Cash Recovery Specialist to join our team in Sydney. This is an excellent opportunity for someone with experience in accounts receivable, debt collection, and customer service.Key ResponsibilitiesCollaborate with sales, accounting, and external agents to manage debt collection efforts.Negotiate repayment...
-
North Ryde, New South Wales, Australia People2People Full timeUnlock Your Potential in Accounts ReceivableWe are seeking a highly skilled and proactive Accounts Receivable Specialist to join our dynamic finance team.As an Accounts Receivable Specialist, you will play a critical role in managing overdue accounts, negotiating recovery plans, and liaising with customers to bring their accounts up to date. This opportunity...
-
North Ryde, New South Wales, Australia People2People Full timeDynamic Accounts Receivable RoleA high-performing Accounts Receivable Specialist is sought by a leading organization to join their expanding finance team. As a key member of the AR team, you will be responsible for managing overdue accounts, negotiating recovery plans, and liaising with customers to bring their accounts up to date.This opportunity is ideal...
-
North Ryde, New South Wales, Australia People2People Full timeDynamic Accounts Receivable Role in Global Finance TeamWe are seeking a proactive and detail-oriented Accounts Receivable Specialist to join our growing finance team.This role is integral to managing overdue accounts, negotiating recovery plans, and liaising with customers to bring their accounts up to date. The ideal candidate will have a knack for...
-
Senior Manager Customer Deal Desk
3 weeks ago
North Ryde, New South Wales, Australia Cerner Full timeJob DescriptionThe Senior Manager - Customer Deal Desk leads a team of Customer Deal Desk Managers who are responsible for the end-to-end contracting process for the largest and most complex or strategic deals in the region. They use their commercial and contractual expertise and knowledge of Oracle policies and processes to place these deals in the best...