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Claims Specialist

1 month ago

Sydney, New South Wales, Australia Gallagher Full time

About Us

Gallagher Bassett is a leading third-party claims administrator in Australia and New Zealand, managing claims on behalf of insurers, brokers, government bodies, and self-insured organizations. We are part of the global risk management and insurance group Arthur J Gallagher & Co.

Our Culture

We have a unique and positive culture underpinned by The Gallagher Way – values lived daily by our people. Our culture is social and engaging, with a focus on supportive learning and career pathways, and ongoing access to training and career development.

Our Approach

We have built a service delivery model to support holistic and tailored recovery and return to work (RTW) strategies, delivering superior outcomes. Our model focuses on specialisation and segmentation by injury type and claim duration, enabling alignment of the right skillset to the right role.

Key Features

  • Dedicated Hubs of Expertise providing guidance and support for Claims Consultants
  • Opportunities to specialise in a specific function
  • Centralisation of Technical and Legislative functions to empower Claims Consultants to focus on recovery, RTW and service delivery
  • Variety of new and exciting career pathways across the lifecycle of a claim
  • Support to focus on high-value tasks through administrative and continuous improvement functions, decision support tools and innovative solutions

Our Benefits

We offer a wide range of benefits, including a competitive salary, great teams, and exciting career opportunities. Our benefits include 4 weeks annual leave, up to 2 weeks additional purchased Lifestyle Leave, Novated Leasing opportunities, and more.

About the Role

We are seeking a Technical Specialist to join our team, specialising in PIAWE calculations and determinations. The successful candidate will advise and provide technical support in the calculation and determination of wage and compensation decisions, engage with internal and external stakeholders, and participate in key business projects and initiatives.

Requirements

  • Significant experience in technical or case management roles within a workers compensation setting
  • Demonstrated experience in the calculation of wages or PIAWE decisions
  • Exceptional time management and organisational skills
  • Excellent attention to detail
  • Highly developed communication skills, with the ability to engage at all levels of organisation
  • A strategic mindset and approach to work
  • A strong sense of team and collaboration
  • A resilient attitude