Hotel Guest Services Representative

7 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $43,949 - $57,119
Job Title: Front of House Liaison

A vital connection point between guests and our team, providing essential information about the hotel and local area.

Responsibilities:
  • Act as a liaison between guests and staff members.
  • Deliver exceptional service by offering assistance with various guest requests.
  • Process and safely deliver messages for guests.
  • Efficiently manage guest luggage handling and storage.
  • Maintain orderliness and safety standards in public areas.
  • Support management during emergency situations.
  • Exemplify professional conduct, emphasizing excellent customer service and hospitality skills.
  • Ensure a clean and safe working environment is maintained at all times.
Requirements:
  • Positive attitude and effective communication skills are essential.
  • Demonstrated commitment to delivering outstanding customer service.
  • Excellent grooming standards must be upheld.
  • Flexibility is required when responding to diverse work situations.
  • Ability to work independently and collaborate effectively within a team.
  • Knowledge of the local area is beneficial.
Preferred Qualifications:
  • Previous experience in a similar role or related field would be advantageous.
About Our Team:

Our company values diversity and inclusivity, striving to create an equitable workplace where everyone can grow and thrive.

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