Hotel Guest Experience Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $45,000 - $62,000
Customer Service Representative

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative.

This is an exciting opportunity to provide exceptional service to our guests and ensure their stay with us is memorable.

As a Customer Service Representative, you will be responsible for:

  • Welcoming guests and checking them in and out efficiently
  • Anticipating and attending to guest queries
  • Processing daily guest transactions and accounts accurately
  • Collaborating with other departments to ensure hotel rooms are prepared for arriving guests

Requirements:

  • Previous customer service experience in a hotel environment

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