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Customer Service Representative
2 months ago
About the Role
We are seeking a highly skilled and experienced sales professional to join our team as a Customer Service Officer at Belgravia Leisure.
As a key member of our team, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim, while delivering exceptional customer service and driving sales targets.
Key Responsibilities
- Meet and exceed daily sales targets by providing personalized service and promoting our services to existing and prospective members.
- Provide accurate and relevant information to prospective members, handling enquiries in line with company processes and systems.
- Conduct tours of our facilities to showcase our services and convert prospective members into ongoing subscribers.
- Process memberships and data entry in accordance with company policies and procedures.
- Stay up-to-date with all centre services and activities, applying sound cash handling principles and using Point of Sale (POS) systems.
- Demonstrate behaviours consistent with the Belgravia Leisure Values.
What We Offer
As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer service and driving sales growth.
