
Automotive Service Delivery Expert
4 days ago
About the Role:
- Deliver exceptional customer service through effective management of parts inquiries, requests, and quotes.
- Handle phone services to ensure a professional customer experience is provided.
- Utilize APG systems for efficient parts and inventory management.
- Address customer escalations in a timely manner and maintain accurate order records.
- Meet key performance indicators and focus on continuous process improvement.
About You:
- Be passionate about delivering outstanding customer experiences.
- Possess strong relationship-building skills with a proven track record in customer service and sales.
- Show initiative as a self-starter with a proactive, solutions-focused mindset.
- Demonstrate reliability, punctuality, and effective communication skills.
Benefits:
This role offers a dynamic work environment where you can develop your skills and advance your career. As a valued member of our team, you will have opportunities to grow professionally and personally while delivering exceptional results for our customers.
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