Automotive Service Delivery Expert

4 days ago

Midland, Western Australia beBeeCustomer Full time $60,000 - $90,000

About the Role:

  • Deliver exceptional customer service through effective management of parts inquiries, requests, and quotes.
  • Handle phone services to ensure a professional customer experience is provided.
  • Utilize APG systems for efficient parts and inventory management.
  • Address customer escalations in a timely manner and maintain accurate order records.
  • Meet key performance indicators and focus on continuous process improvement.

About You:

  • Be passionate about delivering outstanding customer experiences.
  • Possess strong relationship-building skills with a proven track record in customer service and sales.
  • Show initiative as a self-starter with a proactive, solutions-focused mindset.
  • Demonstrate reliability, punctuality, and effective communication skills.

Benefits:

This role offers a dynamic work environment where you can develop your skills and advance your career. As a valued member of our team, you will have opportunities to grow professionally and personally while delivering exceptional results for our customers.

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