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Quality Assurance Specialist
3 weeks ago
Effective collaboration and quality assurance are essential for delivering exceptional care services to older Australians.
Audit Role Overview- Maintaining the integrity of aged care through monitoring and assessment of approved providers' compliance with Aged Care Quality Standards
- Leading accreditation and reaccreditation audits of residential aged care services
- Providing critical support to audit teams with administration and quality assurance activities
The Senior Audit Officer will play a key role in reviewing provider documentation, preparing audit plans, and supporting field-based team members.
Key responsibilities include:
- Reviewing and analyzing provider request for information documentation
- Preparing concise summaries for review by Assistant Director Audit
- Developing agendas, targeted questions for interviews with provider management, and attending meetings
- Collaborating with field-based team members to understand emerging requirements for information
- Coaching and mentoring APS 5 Auditor staff to achieve high standards of performance
This role requires strong analytical and communication skills, as well as the ability to work collaboratively as part of a team.
Confidentiality and discretion are also essential for this position, requiring the successful candidate to handle sensitive information with professionalism.
