Detail-Oriented Client Services Specialist
1 week ago
Customer Support Associate
We are seeking a detail-oriented professional to support our national accounts. As a key member of our fast-paced team, you'll work closely with sales, operations, and clients to deliver exceptional results.
Key Responsibilities:- Assess inventory and create insertion orders during the pre-sales phase.
- Manage campaign implementation across various teams, ensuring timely execution and high-quality outcomes.
- Serve as the primary liaison between sales, operations, and clients, providing clear communication and resolving queries efficiently.
- Oversee campaign assets, address client change requests promptly, and provide regular forecasting, reporting, and analysis throughout the campaign lifecycle.
- Strong written and verbal communication skills, with proficiency in PowerPoint and Excel.
- Familiarity with digital media and client-media relationships.
- Ability to manage multiple projects with precision, quality, and attention to detail.
- Proactive approach to planning and organizing tasks to meet deadlines.
- Experience with ad technologies and platforms is desirable.
A dynamic work environment, flexible arrangements, and opportunities to drive innovation and growth within a leading media company.
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