Change Manager
23 hours ago
About Tyro Payments Limited
We're a technology-driven bank that fosters a diverse and inclusive environment, prioritizing continuous learning and collaboration. Our teams work closely together to deliver great outcomes for our customers.
The Role
We're seeking a Change Manager to drive impactful change across strategic, operational, and growth projects. As a key member of our Growth Operations team, you'll lead the charge in helping our customers, partners, and frontline teams smoothly transition to new processes, systems, and technologies.
Key Responsibilities
- Planning and Risk Mitigation: Collaborate with team leads and stakeholders to gather project requirements, map current and future processes, and update project briefs.
- Stakeholder Engagement & Communication: Build strong relationships and communicate the benefits of change. Develop clear communication materials to keep stakeholders informed.
- Change Impact Assessment & Readiness: Conduct change impact assessments with project teams, create change management plans, and contribute to go/no-go decisions by evaluating readiness for change.
- Change Execution & Support: Drive elements of change programs, lead workshops, and support user acceptance testing. Manage communication plans and maintain up-to-date project documentation.
- Continuous Improvement & Evaluation: Measure the success of change initiatives, track key performance indicators, and reinforce change when needed. Proactively enhance change management processes and support a culture of continuous improvement aligned with our values.
What We Offer
- A hybrid working policy that enables you to live your best life
- Learning and career development opportunities
- 16 weeks paid primary carers leave
- 12 weeks paid secondary carers leave
- Annual team-based volunteer day
- We're a social bunch, we love a weekly team social event, snacks, a selection of craft beer, wine, and non-alcoholic beverages, ping pong, and video games
- Taco Tuesdays
- Mental health and wellness initiatives
- Personal finance initiatives
About Us
We're a tech company at heart, but we're more than that. We're a team of 600+ Tyros who are passionate about delivering great outcomes for our customers. We're committed to fostering a diverse and inclusive environment, and we're always looking for talented individuals to join our team.
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