Care Coordinators for Vulnerable Families
10 hours ago
This is a full-time contracted role to support internal transitions and promotions within the team.
The position will form part of an integrated team in the Hastings Support and Safety hub, providing women, families and young people with coordinated access to the information and support they require to be safe, strong and connected.
About the Role- Conduct screening, triage, assessment, crisis response, service planning, and referrals aligned with practice frameworks and risk tools.
- Assess and prioritise risk and needs of women and children experiencing family violence within a multidisciplinary team.
- Provide support via phone, in-person at the hub, and outreach services.
- Collaborate on integrated risk assessment and planning, including case conferences.
- Refer clients to specialist practitioners or leaders when needed for safe practice.
- Initiate Central Information Point (CIP) requests and service allocations.
- Apply for client brokerage and navigate broader service systems.
- Maintain accurate records in the CRM system, ensuring compliance with privacy and information sharing policies.
- Engage in training, supervision, and contribute to service model improvements.
- Share learnings and integrated approaches across the Orange Door and GSANZ teams.
- A tertiary qualification in Social Work, Psychology, or a related discipline is essential.
- Demonstrated ability to work in a fast-paced, high-pressured environment.
- Demonstrated knowledge and understanding of referral and support options available to women and children who have experienced family violence.
- Demonstrated knowledge of the Best Interest Principles and the ability to undertake Best Interest Assessments of children.
- Knowledge of cultural safety requirements and ability to develop cultural safety action plans with clients when required.
- Demonstrated knowledge or experience within Women and Children's Family Violence Services, Integrated Family Services, Men's Referral Services, Child Protection and/or Aboriginal Community Service Organisations.
- Ability to positively contribute to consultation processes, communities of practice, reflective practice and continuous improvement processes.
This role offers a unique opportunity to make a positive impact in the lives of women, families and young people. The successful candidate will have the chance to work as part of a dedicated team, providing vital support and services to those in need.
The position also offers opportunities for professional growth and development, with ongoing training and supervision provided to ensure the highest standards of practice are maintained.
OthersIn this role, you will have the opportunity to work collaboratively with other professionals, sharing best practices and improving outcomes for our clients.
You will also have the chance to contribute to the development of new initiatives and programs, helping to shape the future of our services and improve the lives of those we serve.
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