Retail Sales Representative

1 week ago


Carlton, Victoria, Australia Eva Full time
About Eva

We're a multi-award-winning B-Corp, dedicated to creating sustainable and thoughtful products for your home.

Our vision is to revolutionize the furniture shopping experience, moving away from stale showrooms and towards cozy, luxurious spaces that feel like home.

Job Overview

This role offers the opportunity to join our expanding start-up as a retail sales representative. You'll work closely with the Showroom Manager to deliver exceptional customer experiences and contribute to the growth of our business.

Key Responsibilities
  • Provide outstanding customer service, ensuring customers feel valued and supported throughout their purchasing journey.
  • Assist customers with stock checks, product information, and delivery quotes.
  • Process orders both in-store and over the phone, while maintaining accurate records.
  • Contribute to in-store campaigns, promotions, and product displays to drive sales and engagement.
  • Ensure the showroom remains presentable at all times, adhering to high standards of cleanliness and organization.
Requirements
  • Minimum 2 years' experience in retail or sales, with a strong track record of meeting sales targets.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Passion for delivering exceptional customer experiences and driving business growth.
  • Proficiency in POS software (Shopify a plus) and G-Suite apps such as Google Docs, Sheets, and Gmail.
Benefits
  • A competitive salary of $55,000 - $65,000 per annum, depending on experience.
  • The opportunity to grow with an expanding start-up and contribute to its success.
  • A unique chance to bring market-leading Australian designs and products to life in a retail setting.
  • Free anniversary mattress and friend/family discounts.
  • Regular team events and a diverse culture.


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