Transformational Business Expert

1 day ago


Melbourne, Victoria, Australia beBeeBusiness Full time
Senior Business Analyst Position

We are seeking a highly skilled Senior Business Analyst to join our team. In this role, you will play a key part in shaping the customer onboarding and Know Your Customer (KYC) capabilities of a leading Australian bank.

  • This is an exciting opportunity for an experienced business analyst to lead requirements gathering, process mapping, and solution design to improve efficiency, compliance, and customer satisfaction.

About You:

  • Proven experience as a Senior Business Analyst within the banking or financial services sector.
  • Strong background in customer onboarding processes and KYC/AML regulatory requirements.
  • Expertise in process mapping, business requirements gathering, and stakeholder engagement.

The Benefits:

  • Opportunity to work on a high-impact banking transformation program.
  • Collaborative and inclusive team culture.
  • Hybrid working arrangements.

To succeed in this role, you will have excellent communication skills, with the ability to influence and collaborate across diverse teams.

Job Requirements

Key Responsibilities:

  1. Partnering with stakeholders to understand regulatory, operational, and customer needs.
  2. Analysing and mapping current onboarding and KYC processes, identifying improvement opportunities.
  3. Defining business requirements and translating them into actionable deliverables for technical teams.
  4. Collaborating with compliance, operations, and digital teams to deliver seamless onboarding solutions.
  5. Supporting testing, training, and change management activities.
Qualifications
  • Proven track record of delivering successful business analysis projects.
  • Ability to bridge the gap between business objectives and technology solutions.
  • Excellent problem-solving and analytical skills.


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