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About Account Management Role
We are seeking an experienced professional to manage a portfolio of clients and identify growth opportunities. The successful candidate will be responsible for building and maintaining productive client relationships, managing renewal programs, and resolving client enquiries.
Job Responsibilities- Client Relationship Management: Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Business Development: Identify and pursue new business opportunities to drive growth and increase revenue.
- Renewal Management: Proactively manage client renewal programs to minimize risk and maximize retention.
- Enquiry Resolution: Respond to client enquiries in a timely and professional manner to maintain high levels of customer satisfaction.
The ideal candidate will possess the following skills and qualifications:
- Product Knowledge: Extensive knowledge of insurance products and services.
- Clients Communication: Excellent communication and interpersonal skills to build strong relationships with clients.
- Negotiation: Strong negotiation skills to resolve conflicts and achieve mutually beneficial outcomes.
- Claims Management: Ability to manage claims effectively to minimize disruption and maximize client satisfaction.
We offer a competitive remuneration package including:
- Health and Wellbeing: Access to employee assistance programs and flexible working arrangements to support work-life balance.
- Social and Community: Opportunities to participate in charity events and programs that support our local communities.
- Discounts and Rewards: Discounts on personal insurances and referral rewards for team members who successfully refer people to roles at the company.
As a values-driven organization, we strive to create a positive and supportive work environment that promotes career development and community connection.
