Drive Client Growth as a Customer Success Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeSuccess Full time $120,000 - $150,000
Customer Success Manager

Sydney or Hybrid | Global Leader in Risk, Compliance & Identity Solutions

We're seeking a Customer Success Manager to drive retention, renewals, and growth. You'll build strong relationships with clients, becoming a trusted advisor ensuring they gain maximum value from our market-leading solutions.

The ideal candidate will have:

  • Proven experience in account management, customer success, or relationship management
  • Background in financial crime compliance, fraud, or identity solutions (highly desirable)
  • Experience with SaaS/technology solutions and CRM tools (Salesforce preferred)
  • Strong communication, presentation, and problem-solving skills
  • A team player mindset with a results-driven approach

You'll work closely with Sales and Product teams to deliver exceptional customer experiences and drive business growth.

We promote a healthy work-life balance across the organisation. We offer numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals to help you meet your responsibilities and achieve your long-term goals.

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