Senior Claims Specialist
4 days ago
Chubb is a world leader in insurance, with operations in 54 countries and territories. We are seeking a highly skilled Senior Casualty Claims Specialist to join our team.
Key Responsibilities- Investigate and resolve complex claims in a timely and professional manner.
- Coach and mentor Claims Examiners and Claims Specialists in your technical field.
- Analyse first reports to determine the nature of the loss, coverage provided, and scope of injury/damage.
- Conduct thorough investigations of all aspects of reported claims, including potential fraud.
- Secure and file all supporting documentation and verify its accuracy, relevance, and completeness.
- Establish accurate and timely reserves.
- Seek technical assistance in handling claims exceeding delegated authority.
- Maintain an active diary to achieve timely development of the file and timely disposition of the claim.
- Promptly and properly document all developments on the claim workstation file.
- Exercise good judgment in reaching a final disposition of the claim by evaluating the nature of the loss, liability, injury/damage, coverage provided, and applicable limits.
- Effectively negotiate compromise settlements where appropriate.
- Effectively communicate with various stakeholders, including Claim Department, Customer Services, Loss Control, Underwriting Departments, brokers, insureds, counsel, third parties, and their legal representatives.
- Recognise and pursue subrogation where applicable.
- Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations.
- Effectively control the use, work product, and expense of outside vendors.
- Effectively present cases at claims committee.
- Perform any other duties as required by the Claims Manager.
- Accountable for taking all practical measures to ensure that the workplace is safe and without risk to health.
- Tertiary qualified (Law degree preferred)
- Investigation techniques
- Written and verbal communication related to claims handling
- Insurance contracts
- Legal requirements and regulations
- Damage and/or loss evaluation
- Negotiation skills
- Litigation procedures
- Reserving skills
- Chubb claim philosophy
Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected, and valued. We offer a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach, education assistance, dress for your day every Friday, promotion of health and wellbeing, and the option to enrol into the Chubb Limited discounted stock purchasing scheme.
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