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Senior Case Manager

2 months ago

Sydney, New South Wales, Australia Ensure Recruitment Full time

Job Summary

Ensure Recruitment is seeking a highly skilled Senior Case Manager to join our client's growing claims team. As a Senior Case Manager, you will be responsible for managing a specialist end-to-end claims portfolio, focusing on early intervention and providing exceptional customer service.

Key Responsibilities

  • Manage a portfolio of claims, ensuring timely and effective resolution
  • Review medical documents to determine the best course of action for early return to work or closures
  • Collaborate with multiple stakeholders to determine the best course of action
  • Develop and implement strategies to improve claims outcomes and customer satisfaction

Requirements

  • Extensive experience in workers compensation claims management, either front-end or end-to-end claims portfolio
  • Highly developed negotiation skills
  • Self-insurance claims assessment experience is highly regarded
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a specialist workers compensation organisation