Regulatory Leader for Dispute Resolution
2 days ago
We are seeking a highly skilled Regulatory Leader to join our team in Perth, Australia. This is a unique opportunity to work with us and make a real difference in the lives of Western Australians.
Job DescriptionThe Department of Energy, Mines, Industry Regulation and Safety (DEMIRS) is responsible for ensuring that businesses and industries operate safely and sustainably. As a Regulatory Leader, you will play a key role in leading our Conciliation and Trader Intervention Branch, overseeing complex dispute resolution activities and providing quality assurance and advice.
You will be responsible for monitoring complaints and disputes, working with peak industry bodies, the community sector, and other agencies to address poor business practices and support vulnerable consumers. You will also contribute to the branch's strategy and operational plan for complaints management, conciliation, and trader intervention.
Required Skills and QualificationsTo be successful in this role, you will need:
- A strong background in dispute resolution or regulatory environments
- Experience in leading and coaching teams to achieve great outcomes
- A proven track record of delivering high-quality results in a fast-paced environment
As a Regulatory Leader with DEMIRS, you can expect:
- A competitive salary of approximately $120,000 per annum, plus superannuation
- A comprehensive benefits package, including flexible working hours and professional development opportunities
- The chance to work in a dynamic and supportive team environment
This is a fixed-term opportunity for up to 12 months, with the possibility for extension and/or permanency. You will be required to provide a detailed resume and covering letter addressing the selection criteria and questions outlined in the job description.
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