Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our Disputes Operations Team as a Customer Service Specialist. In this role, you will be responsible for managing and resolving transaction disputes raised by customers across Bankwest and CBA.
Key Responsibilities- Assess disputed card transaction cases in accordance with applicable scheme rules and identify the appropriate case resolution.
- Engage with internal and external stakeholders to investigate the root cause of disputed transactions.
- Contact customers to collect and document information required to resolve outstanding disputes.
- Ensure all disputes cases are handled in accordance with regulatory requirements.
- Proven ability to effectively plan and coordinate incoming work and enquiries.
- Experience in a customer-service role, ideally in retail banking or a similar customer-facing environment.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- A service-based mindset with strong customer focus.
As a Customer Service Specialist at Commonwealth Bank of Australia, you will have the opportunity to work in a dynamic and customer-centric environment. You will be part of a team that is dedicated to providing exceptional service and building strong relationships with stakeholders.
We are committed to supporting our employees in their career development and providing opportunities for growth and advancement.
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Customer Service Representative
3 weeks ago
Perth, Western Australia Citrus Group Full timeUnlock Your Potential in a Dynamic Contact Centre EnvironmentAre you passionate about delivering exceptional customer service and working in a fast-paced contact centre environment? We're seeking a skilled Customer Service Representative to join our team at Woolworths, a leading Australian retailer.The RoleAs a Customer Service Representative, you will be...
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Customer Service Representative
5 days ago
Perth, Western Australia S&You Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Answer and direct incoming phone calls in a professional and timely mannerRespond to customer...
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Customer Service Representative
3 weeks ago
Perth, Western Australia Woolworths Group Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Woolworths Group. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring that our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service and respond to customer...
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Customer Service Representative
4 weeks ago
Perth, Western Australia Commonwealth Bank of Australia Full time{"title": "Customer Service Representative", "description": "Role OverviewWe are seeking a Customer Service Representative to join our Retail Banking team. As a key member of our team, you will provide exceptional customer service and support to our customers through phone-based interactions.Key ResponsibilitiesProvide timely and effective support to...
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Customer Service Representative
4 weeks ago
Perth, Western Australia City of Perth Full time{"title": "Customer Service Representative", "content": "About the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at the City of Perth. As a key member of our customer experience team, you will be responsible for providing exceptional service to our community and visitors.Key ResponsibilitiesProvide...
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Customer Service Representative
1 week ago
Perth, Western Australia RSM AUSTRALIA Full timeCustomer Service Representative Job DescriptionRSM Australia offers a unique opportunity for a Customer Service Representative to join our dynamic team. As a key member of our administration team, you will be responsible for delivering exceptional customer service to our clients and visitors.Key Responsibilities:Greet clients and visitors with a polite,...
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Customer Service Representative
4 weeks ago
Perth, Western Australia City of Perth Full time{"title": "Customer Service Representative", "description": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers across various channels, including...
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Customer Service Representative
3 days ago
Perth, Western Australia TR3 Recruitment Full timeAbout this role: We are seeking an experienced Customer Service Representative to join our team in Warwick, WA. As a Customer Service Representative, you will be responsible for delivering an exceptional customer experience to our clients, helping them understand banking tools and transactions.Key responsibilities: Provide excellent customer service to...
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Customer Service Representative
2 weeks ago
Perth, Western Australia Citrus Group Full timeDynamic Team OpportunityAre you passionate about delivering exceptional customer service? We're seeking a skilled Customer Service Representative to join our award-winning contact centre team. As a key member of our team, you'll handle inbound enquiries via live chat, email, and calls, providing top-notch support to our customers.The RoleAs a Customer...
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Customer Service Representative
2 weeks ago
Perth, Western Australia Bank of Queensland Full timeAbout the RoleWe are seeking a highly motivated and proactive Customer Service Representative to join our team at Bank of Queensland. As a key point of contact for clients, you will be responsible for providing exceptional customer service and financial solutions that meet their needs.Key ResponsibilitiesRespond to client requests and determine their needs...
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Customer Service Representative
3 weeks ago
Perth, Western Australia Citrus Group Full timeDynamic Team OpportunityAt Citrus Group, we're seeking a talented Customer Service Representative to join our award-winning contact centre team. As a key member of our team, you'll be responsible for delivering exceptional service to our customers via live chat, email, and calls.The RoleAs a Customer Service Representative, you'll handle inbound enquiries,...
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Customer Service Representative
1 week ago
Perth, Western Australia Allstar Recruitment Group Full timeWe are seeking a Customer Service Representative to join our team. Key responsibilities include providing exceptional customer service, resolving customer complaints, and answering product-related questions.About the Job:Respond to customer inquiries via phone, email, and online chat.Resolve customer complaints and concerns in a professional and timely...
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Customer Service Representative
3 weeks ago
Perth, Western Australia Goodstart Early Learning Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Goodstart Early Learning. As a key member of our centre, you will be responsible for delivering exceptional customer service, responding to enquiries, and building strong relationships with families.Key Responsibilities:Support the Centre...
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Customer Service Representative
4 weeks ago
Perth, Western Australia Avis Full time{"title": "Customer Service Representative", "description": "About the RoleWe are seeking a passionate and motivated individual to join our team as a Customer Service Representative. In this role, you will be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings, and...
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Customer Service Representative
2 weeks ago
Perth, Western Australia GFG-Alliance Full timeCustomer Service RepresentativeAt GFG-Alliance, we are seeking a skilled Customer Service Representative to join our Geraldton Steel Centre team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage customer enquiries via phone, email, and in-personProcess cash...
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Customer Service Representative
3 weeks ago
Perth, Western Australia GFG-Alliance Full timeCustomer Service Representative Opportunity at GFG-AllianceAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team at the Geraldton Steel Centre branch as a Customer Service Representative. In this role, you will be working closely with our Sales and Operations teams to ensure customers have a positive experience with...
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Customer Service Representative
1 week ago
Perth, Western Australia ATCO Full timeAbout the Job:We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer support.Responsibilities:* Respond to customer inquiries via phone and email* Resolve customer complaints in a professional and timely manner* Provide product...
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Customer Service Representative
4 weeks ago
Perth, Western Australia Looksmart Alterations Full timeLookSmart Alterations is a leading clothing alterations and repairs franchise with over 120 stores across Australia and New Zealand. We specialize in providing high-quality services to our customers, with a focus on excellent customer experience.We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service...
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Customer Service Representative
3 weeks ago
Perth, Western Australia TR3 Recruitment Full timeAre you a customer service enthusiast looking for a new challenge in a dynamic retail banking environment?We are currently seeking an experienced admin or retail professional to join our team in Warwick, WA.As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, helping customers understand banking tools...
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Customer Service Representative
1 month ago
Perth, Western Australia Looksmart Alterations Full timeLookSmart Alterations is a leading clothing alterations and repairs franchise with over 120 stores across Australia and New Zealand. We specialize in providing high-quality services to our customers, with selected branches offering dressmaking and dry cleaning.We are seeking a highly motivated and customer-focused individual to join our team as a Customer...