Expert Human Resources Business Partner

2 days ago

Charlotte Bay, Australia beBeeHRSpecialist Full time $90,000 - $120,000
Job Overview

Job Role: As an HR Services Specialist, you will play a pivotal role in promoting and selling HR solutions to existing clients, identifying challenges, and providing technology-driven solutions to optimize workforce management.

This position focuses on building strong relationships with clients, streamlining HR functions, enhancing compliance, efficiency, and employee engagement. You will develop expertise in HR services offerings and their impact on workforce management, engage with clients to assess HR needs, and provide tailored solutions that support compliance and employee engagement.

Educate clients on best practices for HR technology adoption, talent retention, and workforce development, while ensuring a consultative, value-driven approach. Collaborate with support and operations teams to deliver a positive client experience, monitor sales performance, and identify trends to refine sales strategies. Meet and exceed sales targets while maintaining a high level of client satisfaction.

Key Responsibilities:
  • Develop expertise in HR services offerings and their impact on workforce management.
  • Engage with clients to assess HR needs and provide tailored solutions.
  • Educate clients on best practices for HR technology adoption, talent retention, and workforce development.
  • Upsell HR services solutions while maintaining a consultative approach.
  • Collaborate with support and operations teams to ensure a positive client experience.
  • Monitor sales performance and identify trends to refine sales strategies.

Requirements: A high school diploma or equivalent is required; a bachelor's degree in business, human resources, finance, or a related field is preferred. 3-5 years of experience in sales, account management, or client services, preferably within HCM technology, financial services, or a related industry.

Desired Skills and Qualities:

Skills: Strong communication skills are essential for effective interaction with clients and team members. Analytical skills will enable you to assess HR issues and develop innovative solutions. Empathy is necessary to understand diverse employee needs. Problem-solving abilities will allow you to tackle challenges creatively and deliver exceptional service.

Qualities: Organizational skills will help you manage multiple tasks in a fast-paced environment. A customer-centric attitude focused on improving client satisfaction and supporting teamwork is vital.

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