Return to Work Specialist

2 hours ago

Geelong, Victoria, Australia beBeeJob Full time $80,000 - $100,000

Unlock Your Potential as a Return to Work Specialist

The Opportunity

As a vital member of our diverse team, you will have the chance to make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

You will take ownership of a portfolio of workers' compensation claims, working closely with injured workers, employers and treating health providers.

Your role is to guide and support people through their recovery journey, ensuring they receive the care and assistance they need. With a focus on delivering exceptional service, you will play a key part in helping injured workers return to health and safely re-enter the workplace.

About the Role

  • Manage a portfolio of workers compensation claims – across Medical Management, RTW and Maximising Capacity teams
  • Demonstrate a service-orientated approach that is focused on early intervention and the interests of workers and employers
  • Ensure active and timely strategies are implemented to improve recovery and return to work outcomes
  • Provide workers compensation advice to stakeholders such as workers, employers and providers
  • Assist the worker and employer with the claim process and engage appropriate support services
  • Collaborate with the broader team to foster positive outcomes for injured workers
About You

We're Looking for People Who

  • Have held roles within a medical, hospitality, retail or corporate field specialising in customer service
  • Pride themselves on giving an exceptional level of service to customers
  • Thrive on working in a team environment and collaborating with others
  • Are proactive, self-motivated and able to think on their feet when engaging and managing stakeholders
  • Are organised with excellent time management
  • Have a passion for helping others and managing challenging situations
We Offer

We stand together as equals, celebrating diversity and inclusion. We provide career opportunities and great employee benefits including:

  • A vibrant, collaborative innovative team culture
  • Flexibility with opportunity to work from home
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.

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