Chief Customer Advocate

4 days ago

Newcastle, New South Wales, Australia beBeeExperience Full time $80,000 - $120,000
Customer Experience Specialist

Deliver exceptional customer experiences by providing support and assistance in navigating insurance coverage effectively.

Key to success in this role is building and maintaining strong relationships with customers, demonstrating a genuine commitment to their satisfaction and identifying opportunities to enhance overall experience.

  • Outstanding communication skills with the ability to convey complex information in a clear and concise manner.
  • A compassionate and empathetic approach to customer service, with a genuine desire to assist others.
  • Strong problem-solving abilities with critical thinking and creativity to resolve issues and meet client needs.
  • Attention to detail and excellent organisational skills with multiple tasks and priorities management.

A supportive and inclusive work environment that values work-life balance, competitive remuneration, wellbeing programs, volunteer and support opportunities, reward and recognition programs, and a great office location are all part of our offer.

With over 20 years of experience helping Australians protect what is important to them, we own three brands catering to consumers and businesses with unique identities and product offerings.

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