Senior Associate

1 month ago

Sydney, New South Wales, Australia State Street Full time

About the Role

The Senior Associate will support and maintain the production processing of multiple client's transition requests, interfacing daily with the client's front office personnel and serving as a single point of contact for all New Account Launches, Closures, Custody Conversions, Account Restructures, Mergers, and Asset Transfers.

The position has daily Client SLA's and must meet internal cycles in order for the client to trade timely. The Senior Associate will interact and provide support to numerous teams and departments within the organization, including Portfolio Services, Trade Settlement, Reconciliation, Data Management, and Performance.

Key Responsibilities

  • Complete the day to day responsibilities of the team within a strong risk management and controlled environment while eliminating risk incidents and errors.
  • Completion of the review and verification of peer's work on a daily basis, following stringent procedures and controls.
  • Coordination for all new account activity and maintenance across all impacted business teams within Alpha, including ownership for operational readiness within agreed upon timeframes.
  • Support for the set up and maintenance of accounts across multiple applications, including recordkeeping and data warehouses.
  • Act as instructed by client. Conduct high-level analysis in specific areas of expertise, identify and resolve work-processing issues, make suggestions to streamline operations.
  • Research routine issues and inquiries. Resolve discrepancies and take action on routine matters and inquiries from external clients and internal departments.
  • Maintain documented workflows, procedures and controls.
  • Determine impact of activity to other areas.
  • Make proactive recommendations and solutions for problem resolution.
  • Interface with internal and external clients and other departments on complex matters and inquiries.
  • Ad-hoc reporting, including daily, weekly and monthly metrics.
  • Engage in complex special projects and assignments.
  • Cover various supervisory functions when necessary.

Requirements

  • Performs work independently and analyzes and recommends solutions to complex and non-routine issues.
  • Adheres to documented processes, procedures and controls.
  • Handles regular independent interaction with client contacts.
  • Performs complex tasks and provides business and technical expertise in support of multiple clients.
  • Acts as an advisor to other areas of the organization.

About State Street

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

What We Offer

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility

We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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