Retail Business Development Manager
5 days ago
Lendi Group is a leading provider of home loans and lending solutions. We're seeking a skilled Retail Business Consultant to join our team and drive the performance, engagement, and growth of our Aussie Franchise stores.
As a Retail Business Consultant, you will partner with Franchisees in South Australia to lead, inspire, and engage them to achieve their business goals and influence delivery of the Group business plan.
Key Responsibilities:
- Develop and implement robust business plans that align with the network performance and customer standards of the Group
- Conduct regular physical and virtual sessions with each store to coach on franchise performance, business planning, broker development, and business development
- Work closely with each store to connect into Group resources and enable tailored plans to support local area marketing, training, recruitment, and retention strategies
- Lead the uplift of network performance (to budget) and customer standards through implementing best practice sharing, benchmarking, performance management, and broker engagement initiatives
- Lead the retail broker growth strategy in your region, monitoring adherence to Franchise Agreement standards and implementing effective broker recruitment and retention strategies
- Support franchisees to navigate through each store's franchise journey, including store refresh/refit requirements, franchise agreement renewals, store sales, and store closures
Requirements:
- Proven success working alongside business owners in a business coaching role
- Strong relationship building and communication skills, with ability to build and maintain strong relationships and influence others (internal and external)
- Experience in building and maintaining multi-level business relationships as well as managing franchise relationships in an engaging, professional, and diplomatic manner
- Industry knowledge of mortgages or lending
- Ability to understand, interpret, communicate, and influence financial and performance reporting, including budgeting and forecasting
- Adaptable individual with high energy levels to keep up with the pace of change
- Self-starter, motivated by driving others to succeed
Lendi Group is a 2024 Circle Back Initiative Employer. We value a positive candidate experience and commit to respond to every applicant.
Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human.
We're a people-first company that invests in initiatives to promote a healthy work environment, such as an Employee Assistance Program and social groups like our industry-leading Women in Technology group.
We offer a flexible working model, extended Paid Parental Leave, and an additional week's Loyalty Leave each year after reaching 3 years' service.
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