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Workshop Operations Manager
2 months ago
We are seeking a highly skilled and experienced Workshop Controller to lead our workshop team at Narellan location.
This role involves guiding the team through clear communication, understanding productivity and efficiency drivers to effectively allocate tasks and ensure work is completed within Manufacturer Repair Times Guide and Inchcape Automotive Retail standards.
Key Responsibilities- Identify and oversee repair of technical issues, providing support to technicians to build their knowledge base.
- Ensure all work is completed on time and to a high standard, adhering to Inchcape Automotive Retail's quality and safety protocols.
- Road test vehicles to ensure quality and safety checks are completed, and provide feedback to customers.
- Collaborate with Service Advisors to provide feedback to customers and identify additional work required.
- Proven leadership capability with experience in managing teams.
- Ability to work in a fast-paced service centre environment.
- Good eye for detail and understanding of workshop operations.
- Ability to work independently and as part of a team.
- Excellent organisational skills and attention to detail.
- Current Motor Mechanic Trade Certificate and valid driver's licence.
- Opportunity to work in modern facilities with the latest tools and technology.
- Career progression and development opportunities.
- Access to employee benefits program, including company car rental program, discounts on vehicle purchases and services, and employee wellbeing program.
