Healthcare Receptionist Role

1 week ago

Perth, Western Australia beBeeCustomer Full time $62,000 - $83,000

We are seeking an enthusiastic and customer-focused Reception Services Coordinator to join our dynamic healthcare team.

Key Responsibilities:
  • Manage Inquiries - Handle all phone calls in a timely and professional manner, ensuring patient satisfaction and trust.
  • Patient Reception - Greet patients warmly upon arrival and maintain a clean and welcoming environment.
  • Scheduling - Coordinate appointments for patients and referrers efficiently.
  • Account Management - Process invoices, receipts, and Medicare rebates accurately and promptly.
  • Patient Registration - Enter and update patient information with attention to detail.

This role offers an exciting opportunity to develop strong relationships with patients, colleagues, and the broader community. As a key member of our team, you will be supported in your growth and development through ongoing training and mentorship.

Requirements:
  • Customer Service Skills - Deliver exceptional service to patients, families, and healthcare providers.
  • Eagerness to Learn - Be motivated to develop new skills and knowledge.
  • Time Management - Prioritize tasks effectively to meet deadlines.
  • Attention to Detail - Maintain confidentiality and accuracy in all aspects of the role.
  • Teamwork - Collaborate with colleagues to achieve shared goals.
Seniority level: Entry LevelEmployment type: Full-timeJob function: Healthcare Support

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