Operations Leader

10 hours ago

Wollongong City Council, Australia beBeeoperations Full time $1,000,000 - $1,500,000
Operations Leader

About Us

We are a leading provider of managed logistics solutions, transforming the way businesses manage mission-critical parts and materials.

Our Materials Orchestration System (MOS) gives companies real-time control over their inventory across warehouses and the field, ensuring timely delivery of the right products to the right customers.

Combined with our extensive network of logistics partners, we provide unmatched speed, visibility, and efficiency to medium and large enterprises that rely on timely repairs and installations to keep their operations moving.

Backed by seasoned investors, we are entering an exciting phase of expansion. Together with our partners, we're building on a proven track record of success and scaling our platform and services to meet the demands of a rapidly growing market.

Role Purpose

The Operations Leader will be the driving force behind our logistics and customer delivery nationwide. This role is about shaping how we scale, lead, and deliver value to our customers at speed and quality that sets us apart.

This individual will lead all operational functions including logistics, warehousing, service delivery, and customer onboarding. They will translate strategy into execution, ensuring we deliver industry-leading efficiency and customer outcomes while managing cost and commercial performance.

This is a career-defining opportunity for an ambitious leader who thrives on building scalable systems, leading high-performing teams, and making a measurable impact in a growth business.

We are headquartered in Wollongong. The Operations Leader is required to spend 2-3 days a week in Wollongong.

Key Responsibilities
  • Provide executive leadership for our logistics operations across warehouse management, transportation, and customer support.
  • Drive commercial and financial performance through effective cost management, including monitoring margins, cost drivers, and supplier terms.
  • Identify, secure, and manage key strategic partnerships, ensuring alignment with business needs and long-term value creation.
  • Lead commercial negotiations with strategic partners at contract commencement, renewal, price review, and scope changes.
  • Oversee customer onboarding as a critical revenue-enablement function, ensuring timely, accurate, and scalable implementation of client services.
  • Guide national service teams to deliver consistent, high-quality outcomes in customer support, logistics coordination, and fulfillment.
  • Develop and track KPIs across operations, ensuring proactive issue resolution and continuous improvement.
  • Lead and mentor a high-performing leadership team that fosters effectiveness, accountability, and employee engagement.
Required Qualifications & Experience

Bachelor's degree in Business, Supply Chain, or related discipline (MBA preferred). 10+ years in senior operational leadership roles; experience managing distributed and cross-functional teams.

Demonstrated success in partner negotiation, contract management, and supplier relationship governance. Lean Six Sigma, PMP, or equivalent operational excellence certifications (desirable).

Strong ERP/WMS knowledge, financial performance analysis, operational dashboards (e.g. Power BI). Strategic and continuous improvement mindset with an ability to execute at pace.

Cross-functional leadership and collaboration Change management and resilience.

Why Join Us

Opportunity for career growth within a rapidly scaling leader in software-led managed logistics in APAC and abroad.

Collaborative, authentic, and supportive team culture Flexible work environment.

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