
Retail Operations Director
3 days ago
We are currently seeking a seasoned Retail Manager to fill relief positions, working on a rotational basis across various locations.
This role involves overseeing the daily operations of retail stores and drive-thru outlets, ensuring exceptional customer experiences and driving sales growth through effective team leadership and strategic planning.
The successful candidate will be responsible for:
- Leveraging their expertise to foster a positive work environment and motivate team members to deliver outstanding results.
- Managing inventory control, merchandising, and staff scheduling to optimize operational efficiency.
- Maintaining compliance with liquor licensing regulations and promoting responsible service practices.
- Developing and implementing initiatives to boost sales and profitability, while consistently providing top-notch customer service.
- Analyzing sales performance data and making informed decisions to drive business improvement.
To excel in this role, applicants must possess:
- A minimum of 2 years of management experience in a retail or bottleshop environment.
- Demonstrated expertise in retail management, preferably within the liquor, FMCG, or hospitality industry.
- Strong leadership and team management skills, with the ability to adapt to diverse situations.
- Exceptional communication and organizational abilities, with a focus on result-driven outcomes.
- Knowledge of liquor products and certification in Responsible Service of Alcohol (RSA).
- Flexibility to work varied hours, including evenings and weekends, as required.
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