Global Event Coordinator

6 days ago

Melbourne, Victoria, Australia beBeeGroup Full time $90,000 - $110,000
Job Opportunity

No two days are the same in this exciting travel management role.

You will be the master of your own domain, controlling your own projects and pipeline while working in a positive supportive environment.

About the Role

The Group Travel Manager is the face of the team to a large mix of customers. A customer-centric mindset and solution-based thinking are essential for ensuring corporate customers receive an exceptional experience.

This role requires expertise in booking and managing group or fully independent travel requirements for various customers, including corporations, universities, and special interest groups.

Key Responsibilities
  • Show knowledge of corporate travel products to deliver the best outcome for clients and stakeholders.
  • Assist in budgeting and executing professional business travel arrangements for corporate accounts, including air, car, hotel, and ground transportation reservations.
  • Follow company procedures, account guidelines, and customer service standards in sourcing products, quoting, making travel arrangements, ticketing, ticket exchanges/changes, CRS/GDS productivity, record keeping, and administration.
  • Maintain high-level professionalism and excellent communication skills.
  • Have strong time management skills and ability to multitask to meet deadlines.
  • Develop project management skills to successfully execute MICE projects.
  • Be adaptable to changing work environments and stakeholder requirements.
  • Work as a team member or individual to complete all related project functions related to servicing clients.
  • Maintain favorable relationships with internal and external stakeholders.
  • Demonstrate a proactive approach in providing solutions to complex logistical challenges.
Requirements
  • GDS: SABRE - Essential
  • Microsoft Office skills - specifically Excel - Essential
  • Major airline group booking platforms - Experience Preferred
  • Event Management Technology - Events Air/Cvent experience Preferred
  • Previous Group Travel /MICE experience (3 Years) preferable
  • Previous experience in customer-facing roles
Benefits

Culture: Work in an inclusive company with a unique team culture.

Staff Discounts: Accessible via our employee-only portal with 350+ leading retailers, health, and wellness discounts, financial planning advice, employee share plan, and more.

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance, and more.

Career Opportunities: Advance your career in a network of brands and businesses across the globe.

Corporate Health Discounts: Exclusive discounts on health insurance plans for you and your family.

Mental Health Support: Employee Assistance Program for staff and family.

Social Benefits: Regular awards nights, social team-building, industry events, and global conferences.

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering, and fundraising; paid parental and volunteer leave.

Sustainability: Protecting the environment is essential to the future of tourism.

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