Service Integration Team Leader

3 weeks ago

Sydney, New South Wales, Australia Legal Aid NSW Full time

The NSW RFS is seeking an experienced professional to lead its ICT Service Integration Team. As a key member of the Service Management Business Unit, you will play a vital role in optimising business outcomes to support the ICT strategic roadmap and corporate plans.

Main Responsibilities:

  • Establish and maintain the Service Integration and Management (SIAM) framework, ensuring procurement and contractual obligations are met.
  • Provide high-level service to internal and external stakeholders, coordinating activities across several teams.
  • Develop and implement business plans to support the ICT strategic roadmap and corporate plans, ensuring alignment with organisational goals.
  • Manage vendor relationships, monitoring service performance and ensuring high levels of service delivery.

Requirements:

  • Proven experience in business planning, strategic management, and service delivery.
  • Strong leadership and communication skills, with the ability to coordinate activities across multiple teams.
  • Ability to establish and maintain effective relationships with stakeholders, vendors, and team members.

What We Offer:

  • A competitive remuneration package, including salary, superannuation, and annualised leave loading.
  • Ongoing learning and development opportunities to support your career growth.
  • A dynamic and inclusive work environment, committed to diversity and inclusion.

How to Apply:

  • Submit your application, including a cover letter and resume, through the NSW Government portal.
  • Address the essential requirements of the role, outlining your suitability and interest in the opportunity.

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