Technical Business Coach

3 weeks ago

Sydney, New South Wales, Australia Remote Staff Full time

Job Overview

We are seeking a skilled IT professional to join our team as a part-time Technical Business Coach. As a key member of our team, you will provide technical support to our clients, helping them to select and implement software solutions that meet their specific needs and budget.

Key Responsibilities

  • Software Selection and Management: Guide clients in choosing and implementing software solutions that align with their specific needs and budget, with a focus on CRMs and other essential tools for behavioral health practices.
  • Basic BI Generation: Assist clients in generating simple reports and dashboards to track key performance indicators and gain insights into their business operations.
  • Technical Support: Provide ongoing IT support to clients, troubleshooting software issues, answering questions, and ensuring smooth system operation.
  • Staying Up-to-Date: Continuously research and learn about new technologies and trends, particularly in AI, to enhance your skills and knowledge base.

Requirements

  • Technical Skills: Proficiency in basic software applications, including CRMs and other productivity tools. Familiarity with BI concepts and reporting tools is a plus.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to think outside the box and find creative solutions to technical challenges.
  • Resourcefulness: A proactive and resourceful approach to tackling unfamiliar problems, utilizing available resources and learning on the fly.
  • Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and concisely to non-technical clients.
  • Curiosity and Adaptability: A passion for technology, a willingness to learn and grow, and the ability to adapt to new software and tools quickly.

Benefits

  • Flexible Schedule: Part-time hours, ideal for someone looking for a fulfilling role with work-life balance.
  • Learning Opportunities: Continuous exposure to new technologies and the chance to deepen your knowledge in the rapidly evolving field of AI.
  • Impactful Work: Make a tangible difference in the success of behavioral health businesses and the lives of their clients.

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