Customer Accessibility Liaison

3 weeks ago


Brisbane, Queensland, Australia Davidson Full time

About Davidson


Davidson is partnering with an iconic Queensland brand known for its critical infrastructure. This organisation prides itself on safety and performance, striving to become a world-class service provider.



About the Role

We have an exciting opportunity for a specialist to join our Accessibility Team. As a key member, you will provide strategic advice to the organisation to enhance accessibility and customer focus.



Key Responsibilities

  • Engage with internal and external stakeholders to plan customer information and communication actions for SEQ and Regional services.
  • Develop a work program in partnership with relevant business areas, including scope development and identifying project/initiative owners, for short-term rectification, medium-term enhancements, and long-term investments in response to identified issues.
  • Manage and report on the delivery of approved projects/initiatives to ensure strategic objectives are met and projects are delivered to agreed scope and on time.
  • Manage and deliver approved projects/initiatives in accordance with the approved program on behalf of the Accessibility team.
  • Maintain strong working relationships with internal and external stakeholders to ensure successful delivery of projects within required timeframes and budget.


About You

  • Client-side project management of strategic projects involving multidisciplinary/cross-functional teams.
  • Experience in client-side project management of customer communication and information-focused projects.
  • Experience in client-side project management of asset auditing for large-scale assets.
  • Demonstrated experience in delivering projects safely and efficiently, while ensuring project benefits are realised.
  • Able to work within a complex statutory authority in a dynamic and high-pressure environment.
  • A self-starter with initiative and experience to successfully drive project delivery.


The Benefits

  • $900 per day.
  • Located in Brisbane CBD.
  • Contract until July 2025.


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