Customer Service Liaison
3 weeks ago
Job Summary
Programmed seeks a Customer Service Liaison to provide exceptional customer experiences.
Key Responsibilities
- Deliver high-quality service to visitors, ensuring a positive and welcoming experience.
- Distribute accurate and up-to-date tourism information.
- Promote local products and services to encourage longer stays.
- Maintain the cleanliness and presentation of the Visitor Information Centre.
- Assist with counter sales and manage cash handling efficiently.
- Collate and distribute weekly and monthly event calendars to stakeholders.
Qualifications and Skills
- Strong customer service skills and a friendly approachable manner.
- Attention to detail and ability to maintain accurate records.
- Good organisational skills and ability to work independently.
- Basic cash handling experience is an advantage.
About the Role
This part-time position involves working one day a week, providing a positive and welcoming experience for all visitors.
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