Key Account Manager
2 months ago
Centurion is a leading logistics company in Australia, providing flexible and reliable supply chain solutions for customers across the country. With a strong presence in Perth and a fleet of over 2,000 vehicles, we offer a range of services including full end-to-end solutions, lead logistics, and off-site receipting for the energy and resource sectors.
Job SummaryWe are seeking a passionate Account Manager to join our innovative team. As a key player, you will have the opportunity to cultivate strong customer relationships in the mining industry, collaborate with customers to devise effective solutions, and facilitate communication between customers and internal teams to meet contractual obligations and KPIs.
Key Responsibilities- Cultivate strong customer relationships in the mining industry, ensuring satisfaction and addressing needs efficiently.
- Collaborate with customers to devise effective solutions.
- Facilitate communication between customers and internal teams to meet contractual obligations and KPIs.
- Enhance operational visibility and performance, fostering revenue growth.
- Engage with stakeholders to develop logistics solutions that drive value and expand market share.
- Deliver professional reports on KPIs and commercial data.
- Attend meetings and activities related to assigned portfolio.
- Communicate important industry trends and operational changes to stakeholders.
- Foster collaboration among internal teams to enhance service delivery and reduce customer churn.
- Notable knowledge and experience in the mining industry.
- Tertiary qualification in Commerce, Business, and/or logistics or extensive industry experience.
- Ability to multi-task and problem solve with a structured approach while managing decisions and negotiate.
- Strong understanding of data analytics and presentation of statistics.
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