Product Knowledge Specialist

5 days ago

Maryborough, Queensland, Australia beBeeCustomerExperience Full time $45,000 - $60,000

As a valued team member, you will deliver exceptional customer service results by working collaboratively with colleagues to achieve outstanding outcomes.

About the Role

This role involves serving customers on the counter, answering phone and email enquiries, preparing timely quotes for customers, developing relationships with customers and suppliers, and being a product knowledge expert to help customers find products they need.

  • Excellent problem-solving skills are required to support customers in finding what they need.
  • Proficiency in computer technology and systems is necessary, including Microsoft Suite.
  • A positive attitude with high initiative is needed to support team members and customers.
  • A strong sense of urgency enables multitasking in fast-paced environments.
What's in it for you?

Ongoing learning and development opportunities can fast-track your career, while diversity and inclusion, flexible work arrangements, profit sharing, paid volunteer leave, company values, heritage, sustainability, and employee discounts provide a fulfilling work environment.

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