KYC Client Onboarding Officer

1 month ago

Sydney, New South Wales, Australia moomoo Full time

Key Responsibilities:

  • Conduct thorough KYC screenings and reviews for Moomoo members, cross-verifying data from diverse independent research sources in accordance with KYC procedures.
  • Collaborate effectively with internal and external stakeholders while maintaining awareness of AML/KYC regulatory requirements and compliance due diligence functions.
  • Execute tasks autonomously while adhering to quality standards under leadership direction.
  • Assist in issue resolution and communication under guidance from leadership.
  • Resolve Moomoo member account issues, including a comprehensive documentation review for compliance fulfillment.
  • Provide policy and procedures interpretation with key stakeholders & clients.
  • Update forms as per local regulations and work closely with Compliance Operations to expedite documentation reviews and provide clarifications.
  • Follow up with customers to ensure timely information submission.
  • Ensure all tasks align with our policies and regulations.

Requirements:

  • Bachelor's degree or equivalent with a focus in business, accounting, or finance.
  • 1-2 years of AML/CTF experience.
  • Excellent verbal and written communication skills both in English & Chinese.
  • Excellent digital literacy, including MS Office application knowledge and a broad understanding of securities and investments.
  • Strong research and analytical skills and comfortable working under tight timelines.
  • Works effectively and independently while being a team player.
  • Willingness to work on a shift basis, including weekend shifts.
  • Preferred, though not mandatory, possession of RG146 accreditations for general advice and securities. Full training and accreditation are available if required.

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