Financial Markets Onboarding Specialist

3 weeks ago


Sydney, New South Wales, Australia Macquarie Full time

As a Sales Support Analyst with Macquarie's Commodities and Global Markets Group, you will play a vital role in the Sales Clearing team. Key responsibilities include supporting Know Your Customer (KYC) checks on new and existing customers to fulfill regulatory requirements within our Futures Clearing business in the ANZ region.

The team at Macquarie is comprised of diverse individuals who are empowered to shape various possibilities. With 55 years of unbroken profitability and operating in 34 markets, we offer a unique opportunity to contribute to a global financial services group.

This position offers an exciting opportunity to partner with our Futures Sales and Execution teams, supporting all facets of the sales process including client onboarding, annual credit reviews and risk management processes, ad-hoc reporting and customer support, while maintaining customer data and documents in the customer database.

Your key focus will be on driving the onboarding processes for our new clients, ensuring smooth and compliant integration into our services. You will oversee the onboarding pipeline with tasks such as requesting credit limits, opening new accounts, conducting KYC, engaging with clients and legal teams, and initiating cases in the CRM platform.

To succeed in this role, you should possess relevant experience in a financial markets support role, preferably with 1-3 years of experience. Additionally, you must have strong organisational and prioritisation skills, enabling you to manage multiple tasks simultaneously.

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.

With regards to remuneration, we offer an estimated salary range between $60,000 to $90,000 per annum, depending on your level of experience and qualifications.

In addition to competitive remuneration, Macquarie employees can access a wide range of benefits which include:

  • Hybrid and flexible working arrangements
  • One wellbeing leave day per year and up to five additional days leave based on length of service
  • Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
  • Paid volunteer leave and donation matching
  • Range of benefits to support your physical, psychological and financial wellbeing


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