Medical Device Customer Service Team Leader
1 week ago
**Job Overview**: A seasoned team leader is sought after to spearhead our customer service team, fostering exceptional customer experiences and driving operational excellence in a fast-paced medical device sales environment.
We are looking for a dedicated professional to join our Medical Device Sales Operations Team in Sydney. The successful candidate will be responsible for leading a high-performing team of associates in providing outstanding customer service and internal support.
The ideal candidate will possess a strong track record of leadership, data-driven decision making, and a commitment to continuous improvement. They will be technology savvy, with the ability to navigate and leverage various systems to optimize business processes.
The role offers a unique opportunity to collaborate with a professional, friendly, inclusive, and high-performing team, driving business growth and success in a world-class enterprise.
Key Responsibilities:
- Lead a high-performing customer service team, ensuring exceptional customer experiences and driving functional excellence
- Support the order-to-cash process, including administering order fulfillment and supporting case and consignment field inventory movements effectively
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