
Fertility Services Coordinator
7 days ago
Job Overview:
Coordinating Fertility AdviceThis role serves as the primary point of contact for individuals seeking information on fertility services, providing clear and concise guidance on consultation processes and appointment bookings.
Key Responsibilities Include:
- Responding to inquiries from patients with empathetic and informative interactions.
- Processing patient inquiries, including providing consultation process information and assisting with appointment scheduling.
Requirements and Qualifications:
- Minimum 2 years experience in the healthcare industry or customer service environment.
- Intermediate to Advanced proficiency in Microsoft Office applications; knowledge of CRM systems is beneficial.
- Basic understanding of reproductive health principles.
- Effective communication and interpersonal skills, with a strong phone presence.
- Attention to detail and accuracy in tasks.
- Problem-solving, critical thinking, decision-making, and time management skills.
Benefits Package:
- Flexible work arrangements within a supportive team culture.
- Opportunity to work independently while promoting innovation.
Additional Requirements:
- A valid license to work in Australia must be secured prior to commencement.
- Proof of specific vaccinations and immunizations may be necessary for certain positions.
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