Service Excellence Associate

7 days ago


Melbourne, Victoria, Australia beBeeCaregiver Full time $52,000 - $83,000
Job Description

As a Hospitality Service Assistant, you will play a vital role in delivering exceptional support to our care home’s hospitality function. This includes catering, cleaning, and laundry services that cater to the needs of our residents.

Our goal is to provide a comfortable and welcoming environment for our residents, and we are seeking an individual who shares this vision. You will be responsible for maintaining high standards of cleanliness, hygiene, and quality in our residents' rooms, bathrooms, communal areas, and living spaces.

Responsibilities include loading washers and dryers, sorting linen, hanging, folding, wrapping, or ironing linen, as well as assisting with basic food preparation, providing meals and snacks, clearing dining areas, and dishwashing.

You will also be responsible for responding to residents' queries and requests, completing required documentation and reporting, and ensuring legislated workplace health and safety standards are met.

,Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills to interact effectively with residents, colleagues, and external partners.
  • Previous experience in catering, food service, or cleaning is preferred but not essential.
  • Flexibility to work a variety of shifts throughout the week, including weekends and public holidays.
,Benefits

We offer a range of benefits to support your career development and well-being, including:

  • Continual learning and development opportunities to enhance your skills and knowledge.
  • Flexible shifts to suit your lifestyle and family commitments.
  • On-the-job training to ensure you have the skills and confidence to perform your duties effectively.
  • Great employee discounts and benefits.
,Others

Working with us means being part of a supportive, collaborative, and caring team culture. We value teamwork, empathy, and respect for one another, and we believe these qualities are essential for providing exceptional care to our residents.

Join our community of like-minded individuals who share a passion for delivering exceptional care and making a positive impact on people's lives.



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