Service Excellence Associate

1 day ago

Melbourne, Victoria, Australia beBeeCustomer Full time $72,330 - $81,925
Service Excellence Associate

We are seeking a highly motivated Service Excellence Associate to deliver exceptional customer service to our donors. The role involves warmly greeting and welcoming donors, providing clear instructions for paperwork, preparing food and beverages, and monitoring post-donation care.

About the Role
  • Provide superior customer experience to donors
  • Prepare and replenish food and beverage supplies in a timely manner
  • Assist donors with rebooking appointments efficiently
Key Requirements
  • Frequent lifting of 9-22.7kgs is required
  • Occasional bending and reaching to restock supplies is necessary
  • Flexibility to work varied shifts, including weekends and afternoon shifts is essential
Benefits Package
  • Minimum 5 weeks annual leave (up to 6 weeks) is provided
  • Salary packaging options are available
  • 14 weeks paid parental leave is offered
  • Employee assistance program is accessible

Our organization is committed to providing a fulfilling career with opportunities for growth and development.

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