Patient Experience Operations Manager

3 days ago

Brisbane, Queensland, Australia beBeePatient Full time $104,470 - $193,240
Job Title

We are seeking a seasoned team leader to spearhead our patient experience operations.

This is an exciting opportunity for a dynamic professional to lead a high-performing team and drive exceptional results in a fast-paced environment.

  • Lead a team of experienced professionals in delivering top-notch patient experiences.
  • Collaborate with cross-functional teams to drive business growth and improvement initiatives.
  • Develop and implement effective strategies to enhance team performance and productivity.
  • Maintain open communication channels with team members, stakeholders, and leadership.

The ideal candidate will possess excellent leadership skills, a strong passion for delivering exceptional patient experiences, and a proven track record of success in a similar role.

Requirements

To be successful in this role, you will have:

  • Previous experience in leading high-performing teams in a call centre environment.
  • Excellent communication and interpersonal skills.
  • Ability to build strong relationships with team members and stakeholders.
  • Proven problem-solving skills and adaptability in your leadership style.
What We Offer

As a valued member of our team, you can expect:

  • Unlimited access to the SAGED and Greenhouse learning platforms.
  • Discounts with over 450 retailers across Australia through the Merit Reward and Recognition platform.
  • A collaborative, focused, and driven culture that rewards high achievers.
  • Australia-based, fully work-from-home position with access to co-working spaces in Sydney, Melbourne, and Brisbane.
Benefits

Our company offers a range of benefits to support your physical and mental well-being, including unlimited access to wellbeing resources and discounts with various retailers.

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