Supply Chain Logistics Manager

1 day ago

Townsville, Queensland, Australia beBeeDistribution Full time $120,000 - $180,000
Job Title: Commercial Distribution Manager

The primary function of the Commercial Distribution manager is to ensure exceptional customer service delivery across Australia and New Zealand through efficient and effective order fulfillment management and warehouse and distribution operations.

Key Responsibilities:
  • Coordinate daily operations including warehousing and transportation with 3PL, reverse logistics and local relabeling / redressing operations where required.
  • Manage the Order to cash process including sales order processing, master data maintenance and credit management to ensure on-time order entry to support customer invoicing and reconciliation.
  • Collaborate with global logistics and trade compliance to track inbound deliveries, including providing support for customs clearance, to ensure on time delivery, goods receipts, and goods release for distribution.
  • Monitor and assess logistics vendor's performance and review reports on operational metrics (KPIs), including regulatory reporting requirements related to local warehousing, distribution and import activities.
  • Ensure that business processes associated with goods are efficient and compliant with local regulations.
  • Support the implementation of serialization.
  • Collaborate with accounting and the LSP to retrieve proof of delivery documents for end of month accounting purposes.
  • Perform reconciliation at the end of each month of LSP inventory transactions and inventory holding and compare to internal inventory management system holdings and transactions and investigate and rectify discrepancies and share with regional planning and quality where required.
  • Collaborate with accounting, LSP and quality to coordinate annual stock count, reporting and discrepancy process.
  • Support new distributor / LSP integrations as needed.
  • Manage the warehouse and distribution operations.
  • Collaborate with local launch teams and regional planner to support product launch and variation management.
  • Collaborate with global logistics and trade compliance to support in country customs and freight services, oversee product issue and product receipt, and collaborate with accounting to meet required reporting standards.
  • Provide logistical support and stock management for co-payment programmes.
  • Establish change records and manage these to support new launches.

Requirements:

  • 5+ years progressive experience in Supply Chain within the biotech/pharmaceutical industry. A minimum of 3 years in a logistics operation or customer service role.
  • Understanding of global pharmaceutical regulatory requirements, GMP and GDP.
  • Experience working in a global, complex supply chain organization within the biopharma or pharmaceutical industry.
  • Strong ability to collaborate and build strategic relationships with internal (Quality, Commercial, Finance, etc.) as well as external (CMO, customs brokers etc.) stakeholders.
  • Strong understanding of export/import requirements and customs practices.
  • Strong experience with initiating and leading process improvements.
  • Fluent in English.
  • Proficiency in Excel.

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