Frontline Healthcare Administrator
7 days ago
Medical Center Support Professional
This position provides exceptional customer service and administrative support in a busy medical center. The Medical Receptionist is the first point of contact for patients and visitors, responsible for scheduling appointments, managing bookings, answering phone calls, and verifying patient information.
Key Responsibilities:
- Greet patients and visitors with a welcoming demeanor
- Schedule appointments and manage the booking system efficiently
- Answer phone calls, respond to inquiries, and relay messages accurately
- Verify patient information, update records, and assist with paperwork
- Handle billing and insurance processes with attention to detail
- Maintain cleanliness and organization of the reception area
- Collaborate with medical staff to facilitate patient care as needed
Qualifications:
- Previous experience in a medical reception or administrative role preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask effectively
- Proficiency in computer systems and familiarity with medical software an advantage
- Compassionate and professional demeanor, commitment to patient care
- Ability to work independently and as part of a team in a fast-paced environment
This is a 3-month contract position with potential extension based on performance and organizational needs. The successful candidate will gain valuable experience in healthcare administration and customer service.
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