
Administrative Healthcare Associate
2 weeks ago
Medical Frontline Specialist
We are seeking a skilled and friendly Medical Frontline Specialist to join our team, working across thriving clinics. As the first point of contact for valued patients, you will be the face of our practice and play a crucial role in ensuring their high-level of customer service and patient care.
- Key Responsibilities:
- Provide exceptional customer service to patients, responding to queries and concerns in a professional and courteous manner.
- Manage the reception area, including answering phone calls, handling correspondence, and maintaining accurate records.
- Assist with administrative tasks, such as booking appointments, processing payments, and updating patient information.
- Develop strong relationships with patients, colleagues, and other healthcare professionals to ensure seamless communication and coordination of care.
Requirements:
- Practical experience using medical software is an advantage, but training can be provided.
- Excellent interpersonal skills with a meticulous attention to detail.
- Able to work effectively within a team environment.
- Demonstrates empathy and understanding when dealing with patients.
What We Offer:
- A competitive remuneration package with annual salary review.
- Discounts on gym memberships and private health insurance.
- Additional Paid Parental leave and Health & Wellbeing programs.
- Social committee that organises regular events.
- Celebration days - we love to celebrate.
- Training and development opportunities to enhance your skills and career.
- A fantastic team where your skills and contribution are valued.
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