Operational Business Development Coordinator

1 day ago


Wolli Creek, Australia JB Hi-Fi Full time

Are you a highly motivated individual looking for a challenging role where you can utilize your analytical skills and attention to detail? We are seeking an experienced Commercial Operations Specialist to join our team at JB Hi-Fi.

This is a hands-on position that will see you working closely with the Administration & Sales Teams, providing operational support and enabling them to achieve their sales targets. You will be responsible for leading Direct Delivery fulfilment operations, reviewing customer account requests, and collaborating with cross-functional teams.

A key aspect of this role is championing change management initiatives, including process documentation and stakeholder communication. You will also serve as the primary point of escalation for various teams, driving resolution of issues related to invoicing, customer onboarding, and inventory management.

In addition to your technical skills, we are looking for someone who can provide exceptional customer service and stakeholder management. You will work in a fast-paced environment, identifying areas for improvement and implementing process enhancements.

We estimate the salary for this position to be around $80,000 - $100,000 per year, depending on experience and qualifications.

At JB Hi-Fi, we offer a supportive and inclusive team environment, opportunities for professional growth and development, and a chance to make a real impact in the business.


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