Telco Sales Coordinator

3 weeks ago

Wolli Creek, Australia JB Hi-Fi Full time

About the Role

The Telco Sales Coordinator will be responsible for assisting the Store Management team in achieving storewide objectives, ensuring a culture of collective high performance and great customer experiences across the store. This role will focus on the Communications department, including:

  • Achieving sales and profitability targets for the store through providing ongoing training, coaching, support and feedback to the store's Communication Team, putting the customer at the centre of everything.
  • Leading and maintaining the agreed communications department merchandising standards.
  • Ensuring all Communications Department activities meet compliance and legislative standards, with an emphasis on Safety, including in-store process and incident reporting.

About You

To be successful in this role, you must have:

  • Proven retail experience and a broad knowledge of Telco.
  • Proven customer service experience and background in cash handling, including the use of EFTPOS facilities (preferably electronic POS systems), and the ability to sell retail products and merchandise.
  • The ability to work both independently and as part of our consolidated sales team, and have the ability to work under pressure.

About Us

JB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups. Specialising in consumer electronics, home entertainment, small appliances, and white goods. Our Purpose is to 'Help People with Better ways to Live, Learn, Work and Play'. We want to own the tech and entertainment space, grow our customer base and support our people to be the best and deliver the highest quality service. This is at the heart of our business, and we want you to be a part of it.

Why Work with Us

We offer a supportive and inclusive team that embraces individuality and diversity. We are one of Australia's most iconic and trusted brands, with a rich history in the consumer retail industry. You will have exposure to ongoing training & development opportunities from day one. We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys Group. We also offer generous team member discounts across a range of products as well as a leading commission structure for sales positions. We offer flexibility, 12 weeks' paid parental leave, novated leasing, Employee Assistance Program and more.

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