Insurance Account Manager
4 weeks ago
At Willis Towers Watson, we are seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing and growing a portfolio of clients within a dedicated team, ensuring their risk management and insurance needs are identified and met.
Key Responsibilities:- Prepare client documentation and invoices, including renewal questionnaires, quote slips, client insurance manuals, and premium funding quotes.
- Ensure 100% accuracy of documentation prepared and obtain approval for all client documentation prior to distribution.
- Provide support to Senior Brokers in managing larger clients' insurance, risk management, and programs.
- Develop and maintain relationships with insurers, clients, and other key stakeholders, representing WTW in a professional manner.
- Maintain comprehensive client data on WTW systems, facilities, and databases.
- Compare renewal terms with the previous year and advise the broker of any changes.
- Work in conjunction with the offshore Operations Support team to ensure the preparation and delivery of documentation.
- Liaise with Operations on any issues the team may be having and provide suggestions for improvement.
- Respond to client claims enquiries and provide advice on the claims process.
- Contribute to the overall achievement of the new business target on an annual basis for the team.
- Ensure premium funding is offered to all clients, debtor collections in accordance with terms of trade, and no client placements outside of approved insurers.
- Achieve and maintain compliance with the relevant legislative requirements.
- Experience in the insurance or insurance broking industry.
- Experience using Insurer Sunrise Platforms.
- Tier 1 Insurance Broking qualification.
- Sound oral and written communication skills, both on an individual and small group basis.
- Excellent report writing and correspondence skills.
- Ability to prioritize work, manage deadlines, and work under pressure.
- A team player with the ability to demonstrate credibility and gain trust.
- Proficient in all MS Office products, particularly Word and Excel.
- Good understanding of internet and intranet applications and usage.
- A quick learner and the desire to take on additional duties when required.
WTW provides a competitive benefits package, including:
- Annual bonus.
- Company-paid salary continuance insurance.
- Life and TPD insurance.
- Hybrid working.
- Networks (Gender, Wellbeing, Pride).
- Career Growth – internal opportunities and development programs.
We trust you to know your work and the people, tools, and environment you need to be successful. We understand flexibility is key to supporting an inclusive and diverse workforce and encourage requests for all types of flexible working.
We are an equal-opportunity employer committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, and sexual orientation.
We welcome applications from people from all backgrounds.
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