Sales Team Lead

7 days ago


Perth, Western Australia Tiffany & Co. Full time
About Tiffany & Co.

We are a luxury jeweler and specialty retailer, renowned for our high-quality products and exceptional customer service. Our commitment to excellence has made us one of the world's most recognizable luxury brands, with a presence in over 300 stores worldwide.

As a Sales Team Lead at Tiffany & Co., you will be responsible for driving sales growth and exceeding profitability targets while delivering outstanding customer experiences. You will lead, develop, and support a team of sales professionals to achieve individual sales plans and foster client relationships.

Your key responsibilities will include:

  1. Building relationships with internal and external clients
  2. Nurturing and developing our client portfolio through meaningful commercial outreach
  3. SUPPORTING THE STORE MANAGER IN ORGANIZING AND HOSTING EVENTS FOR CLIENTS
  4. Creating exceptional experiences for our clients - we strive to exceed their expectations
  5. Becoming an expert on product and sales training modules
  6. Assisting in supervising, developing, and training designated staff and supervisors
  7. Assisting with recruitment and delivery of onboarding for new starters

The ideal candidate will have:

  1. Minimum three years' supervisory or management experience
  2. SOUND SALES EXPERIENCE IN RETAIL OR RELEVANT CUSTOMER-RELATED EXPERIENCE
  3. Experience in sales generation and managing the achievement of sales results
  4. Experience working towards targets and KPIs
  5. Experience in organizing events is a plus
  6. The ability to inspire trust, integrity, fairness, and professionalism both with clients and staff members
  7. Proven ability and desire to work in a fast-paced, changing environment
  8. Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
  9. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays

Why Tiffany & Co.?

  • Generous salary & bonus, employee discounts, and milestone gifts
  • A high-performing, caring, fun, and dynamic team
  • Culture focused on wellbeing, innovation, and growth
  • Endless career opportunities with LVMH
  • Never-ending training and individual up-skilling opportunities
  • Great mentoring from highly experienced management teams

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